Our STORY

Leather Care Clinic, affectionately known as LECA Clinic, began not as a dream but out of necessity. Pang Ching Soo, or “Pang” as his clients and peers fondly call him, didn’t start his leather care journey from a place of passion. Instead, he was searching for a way to balance the dual responsibilities of being a primary caregiver and supporting his family.

Leather care wasn’t his first venture, and it certainly wasn’t an easy path. Struggling to make ends meet, Pang took on midnight shifts as a commercial carpet cleaner to supplement his income. They journey was gruelling, marked by challenges and misinformation that left him embarrassed and frustrated. Seeing prized leather goods suffer under his care, he even restored to selling lame after-service explanations, trying to hide his lack of professional expertise.

But one incident changed everything. A client, seeing through his excuses, said, “If you explain before doing, I see you as a self-respecting professional. Now you are trying to explain with lame excuses – shame on you.” Pang was found out, and it was a wake-up call.

Determined to overcome his limitations, Pang devoted eight long years to mastering the art of leather care. This time, he vowed not to earn a single dollar from leather until he could offer a service free from speculation, backed by expertise and complete cycle advisory. The sacrifices were immense – lunch was same as last night dinner – but the commitment was unwavering.

Pang’s breakthrough came when he connected with Colourlock® International, which led to training with Japanese masters in Colourlock Japan. Armed with this new knowledge and skill, he co-founded Leather Care Clinic, Singapore’s dedicated top grain leather service centre.

At Leather Care Clinic, we believe in transparency, accountability, and cost-effective solutions. We are here to empower, equip, and support you in the best care practices for your leather goods. What began as a necessity has evolved into a mission to share our appreciation for top grain leather, to clear the shroud of its maintenance, and to explore the possibilities of restoration.

Today, Pang continues to learn and grow, because we know that the true mastery is an ongoing journey. And we’re here to share that journey with you, every step of the way.

  • LEATHER CARE CLINIC is dedicated to fostering appreciation for top grain leather and their proper care. We believe that preventive care is best care, and we're here to empower, equip and enable you in becoming the best caregiver for your leather goods.

  • For discerning leather aficionados, who cherish the beauty and quality of top grain leathers, Leather Care Clinic offers top grain leather care solutions that enhance the journey of enjoyment, drawing on deep tannery knowledge and products.

  • To deliver the best consumer experience for top grain leather through appreciation, innovative care solutions, reliable service advisory, and a commitment to sustainability.

  • We recognise collaboration is key to advancing top grain leather market. In this journey, we. actively seek engagement with industry associations, leather goods retailers and importers, interest communities, and other strategic partners to promote and elevate the appreciation of top grain market.

Leather Care Clinic’s ESG Statement

Leather Care Clinic is dedicated to integrating Environmental, Social, and Governance (ESG) principles into every facet of our business. Our mission transcends the provision of exceptional leather care services; we aspire to be a responsible enterprise that positively influences our community and the environment.

We believe that a true appreciation for leather begins with knowledge, and with that knowledge comes responsible consumption. The principles outlined below reflect our unwavering commitment to ESG values:

Environmental Responsibility

Many consumers tend to overlook the environmental impact of their purchases, often adopting a “not my problem” attitude. To foster accountability and empathy for future generations, we are adopting the following principles:

  • Chemical Management: We prioritize partnerships with suppliers who are accredited with certifications such as Zero Discharge of Hazardous Chemicals (ZDHC) and Class A Emissions DGM. While these standards may result in higher initial costs, they are fundamental to ensuring environmental sustainability and safeguarding the quality of life for consumers.

  • Environmental Education: We actively promote sustainable practices, emphasizing the proper care and maintenance of leather products to extend their lifespan and minimize the need for replacements. We are committed to developing free educational resources, such as comprehensive guidebooks, and conducting appreciation clinics and care workshops to foster a culture of sustainability and accountability.

  • Environmental Impact: We take energy conservation seriously by investing in energy-efficient appliances, encouraging green work habits among our staff, and optimizing our operations to reduce waste.

Social Impact

Our social impact framework is built on the pillars of Intention, Innovation, and Implementation:

  • Staff Development: We invest substantially in ongoing staff training to ensure our team is well-versed in sustainable practices, ethical sourcing, and responsible product care. Our commitment extends to fostering personal growth and enhancing the mental and emotional well-being of our team members.

  • Support for Underprivileged Members of Society: We recognize the importance of employment opportunities via an innovative and sustainable business model. By identifying social goals such as Economic Sustainability, Inclusive Work Environments, and Social Solidarity, we prioritise job creation for disadvantaged individuals within our community.

  • Environmental Justice: We believe in equitable access to clean, healthy environments. By offering affordable leather care services to underprivileged members of our community, we aim to guarantee that everyone has access to quality care, regardless of socioeconomic status.

  • Health Focus: We exclusively use products certified as DGM Emissions Class A, which adhere to stringent emission standards, thereby reducing health risks associated with asthma and eczema triggers.

Governance

Our commitment to ESG principles is an ongoing journey with no final destination; it is a continual process of development and improvement:

  • Ethical Business Practices: We adhere to the highest ethical standards while complying with all relevant laws and regulations.

  • Transparency: We are committed to transparency and accountability in our business operations, providing regular updates on our ESG performance, and continuously enhancing our skills in ESG practices and reporting.

  • Risk Management: We collaborate with consultants and commercial general liability insurance agencies to identify potential risks and develop strategies to mitigate them, ensuring robust risk management in both our business and environmental practices.

By integrating ESG principles into our operations, Leather Care Clinic aims to make a meaningful impact on the environment, society, and our customers. We firmly believe that sustainable practices are vital for long-term success and are essential for cultivating a healthier, more equitable future for all.